Request window
Return requests for eligible physical items can be submitted within 14 calendar days from confirmed delivery unless a different period is stated for a specific item.

Return requests for eligible physical items can be submitted within 14 calendar days from confirmed delivery unless a different period is stated for a specific item.
Requested returns are generally expected to be in standard condition with included components, so that the request can be properly evaluated.
To start a return request, please send details through the contact form. We will reply with information about the next available steps.
Questions about this document can be sent through the contact page.